REFUND POLICY

At Maison Biel, every garment is a unique piece of craftsmanship, meticulously tailored specifically to your measurements and design preferences. We pour hours of handwork into each creation to ensure it is exclusively yours.

Because of the bespoke and highly personalized nature of our work, we are unable to offer returns, exchanges, or refunds once the production process has started.

We work closely with you before cutting any fabric to make sure every detail is exactly how you want it. However, we stand behind our craftsmanship.

If you receive your garment and believe there is a manufacturing defect or an issue on our end, please reach out to us within 14 days of receiving your order. We will gladly review it and work with you to find a solution.